Based on 133 Reviews

Average

4.6

(133 Reviews)
5 Star
98
4 Star
21
3 Star
11
2 Star
2
1 Star
1
  • user2

    Disappointing

    Im very disappointed. I dont know how this product has such high reviews. It is not quality furniture. Assembly was easy enough; all you have to do is screw the legs into the sockets on the bottom of the chair (the real wooden legs are well/packaged and already embedded with screws). However, two of the sockets under the chair were completely covered by the bottom fabric so I had to feel for them and then puncture the fabric with a knife to assemble. I assume this was a quality control oversight and not the norm. Unfortunately, neither the chair nor the ottoman sit level on the floor. Both have at least one leg that sits higher than the others so they both wobble and rock when you sit on them. Ive tightened the legs as much as physically possible. The fabric covering the chairs is a great color, but very thin. Definitely not furniture grade. Its already puckering at the backrest after sitting in it once (Im only 510 and 160 lbs, not a large person). It feels about as thick as Jersey/knit sheets. and it stretches like them, too. After resting my feet on the ottoman it leaves a significant heel divot that is visibly noticeable from across the room. We have two similar style chairs (without ottomans) by a different manufacturer that cost us 199 each and after 4 years they have held up good as new. They sit level on the floor, no wobbles, and the fabric is nice and thick so it holds its shape. This product isnt even close in comparison. Its a decent value buy if you want it for styling/staging, or for an infrequently used guest room, but I dont see how it will hold up to any regular use. I dont want to bother with returning such a large item, and I didnt see much out there in this color anyway. We purchased it for our bedroom so at least we are the only ones who will see it. I wouldnt recommend this product to anyone who plans to actually sit on their furniture regularly. highly disappointed