I bought this chair in anticipation of bilateral knee replacement surgery. Very comfortable, smooth, quiet operation of controls. Quality material. No off-putting smells. Extra pillow (provided) is perfect for head support (if desired) or lower back support. Fits perfectly into opening at mid back when in full recline (flat) position. Easy assembly - just read the directions first. Helps to have a second person to install the backrest. Make sure you look closely in the back to see that its properly latched into place. The base requires two people to move safely into place (although wheels on the back make this easier to do alone). Thankfully the delivery person helped to get the heaviest box inside the house. Two old ladies put this together in 30 minutes! Only thing I wish is the heat and massage would work at the lower back area instead of mid-upper back. Otherwise a perfect chair for for my needs.
Smooth operation
I bought this chair in anticipation of bilateral knee replacement surgery. Very comfortable, smooth, quiet operation of controls. Quality material. No off-putting smells. Extra pillow (provided) is perfect for head support (if desired) or lower back support. Fits perfectly into opening at mid back when in full recline (flat) position. Easy assembly - just read the directions first. Helps to have a second person to install the backrest. Make sure you look closely in the back to see that its properly latched into place. The base requires two people to move safely into place (although wheels on the back make this easier to do alone). Thankfully the delivery person helped to get the heaviest box inside the house. Two old ladies put this together in 30 minutes! Only thing I wish is the heat and massage would work at the lower back area instead of mid-upper back. Otherwise a perfect chair for for my needs.