Great Price and Easy to Assemble When the trampoline arrived, is was missing a pole for the safety enclosure. When I attempted to contact the manufacturer via their website (upperbounce.com), I became concerned as their site is not yet functional (as of May 2012). However, when I contacted them via email infoupperbounce.com they were quick to respond and sent a replacement pole via Fed Ex without hesitation. The Trampoline is now together and works great. The kids love it, and I like the fact that the safety netting connects to the mat edge and not the frame. The trampoline itself is sturdy construction, and it looks like it will winterize fairly easy by taking the enclosure and mat off, leaving just the bottom frame up over the winter.
Nice Trampoline, Good Customer Service
Great Price and Easy to Assemble When the trampoline arrived, is was missing a pole for the safety enclosure. When I attempted to contact the manufacturer via their website (upperbounce.com), I became concerned as their site is not yet functional (as of May 2012). However, when I contacted them via email infoupperbounce.com they were quick to respond and sent a replacement pole via Fed Ex without hesitation. The Trampoline is now together and works great. The kids love it, and I like the fact that the safety netting connects to the mat edge and not the frame. The trampoline itself is sturdy construction, and it looks like it will winterize fairly easy by taking the enclosure and mat off, leaving just the bottom frame up over the winter.