Got shipping confirmation and everything looked good. Nothing was said about multiple shipments so when the box arrived we assumed it was everything. So we took apart the old beds and got rid of them so wed have room to open up and assemble the new bunk bed only to discover that its only part of the bed and as such is completely unusable.
Theres nothing in our order about a second box, no additional tracking info, etc. No way to contact them except via email and theres no telling when/if theyll even respond or where the rest of our bed is. And now my kids have no beds to sleep on.
Horrible service
Got shipping confirmation and everything looked good. Nothing was said about multiple shipments so when the box arrived we assumed it was everything. So we took apart the old beds and got rid of them so wed have room to open up and assemble the new bunk bed only to discover that its only part of the bed and as such is completely unusable. Theres nothing in our order about a second box, no additional tracking info, etc. No way to contact them except via email and theres no telling when/if theyll even respond or where the rest of our bed is. And now my kids have no beds to sleep on.