They responded to my issue very quickly. We bought this for my daughter and my boyfriends daughter who share a bedroom. Only complaint the girls have given is the ladder which is not removable so they cant rearrange their room every other day which im thankful for. The girls were so excited when they got the bunk bed they completely put the whole thing together by themselves before me or my boyfriend could even think about putting the bunk bed together. It does look very nice.
Awesome
They responded to my issue very quickly. We bought this for my daughter and my boyfriends daughter who share a bedroom. Only complaint the girls have given is the ladder which is not removable so they cant rearrange their room every other day which im thankful for. The girls were so excited when they got the bunk bed they completely put the whole thing together by themselves before me or my boyfriend could even think about putting the bunk bed together. It does look very nice.