Based on 785 Reviews

Average

4.6

(785 Reviews)
5 Star
577
4 Star
126
3 Star
58
2 Star
19
1 Star
5
  • user2

    I got exactly what I ordered

    Overall I like my beds. I bought them for grandchildren visits. It serves this purpose well. I wanted storage for bedding and to be able to put a bed completely away when they are not here. As everyone else creating reviews, the assembly was tedious and confusing. I communicated via the number listed in the instructions. First for the updated assembly instructions, which they emailed right away. Then with their carpenter who assembles the prototypes. He was very helpful. He explained that although he could not make any changes to the diagrams, that they have told the manufacturer that they receive a great deal of dissatisfaction from the consumer about the schematics being vague. I am 60 yo female with no exceptional skills with tools. I assembled the beds without help in approximately 8 hours, including several, dangit breaks. I dont like the wheels, they do not swivel so turning the lower bed is difficult. The wood is a medium to soft grade, I have several splits that I reinforced with Gorilla glue. I will choose hard wood in the future, not hardwood finish. Real hard wood. Hope this review is helpful.