Update: 4/24/2020. The seller refunded the product in full and allowed us to keep it instead of shipping it back. We were able to resolve the defective piece and construct the frame. Several days into its use, it is working properly. Increased the rating to 3 stars due to resolution of the issue, though it was not an easy DIY solution.
Initial review: bought this because of the positive reviews referencing the quality of the product.
In fact, one of the support beams had holes drilled 1/4 inch off, which means nothing could be assembled properly.
The slats are also cheap plywood. They could have at least made them simple pine for sturdiness.
When trying to contact the seller they offered to send a new support beam in 30 days or give us a few dollars refund to drill our own holes. If we had wanted a DIY project we could have made one ourselves without bothering to buy a bed frame first.
When trying to return the item, the seller expects you to pay for postage. This is ridiculous since the item being defective is their fault, not ours. Cute design, but issues in execution. Not cat-friendly.
I was very impressed with the quality of this item. I always worry about buying something large without seeing it in person first. This bed frame is very sturdy, easy to assemble and is very stylish. I am considering replacing the old metal frames we have in other bedrooms.
I am very pleased with my purchase. The bed was easy to assemble, all the parts were there plus they gave a couple extra screws and its beautiful when assembled. Get it dont think about it
Easiest piece of furniture I have ever built! Very straightforward and only took 30 min max. Love the way it looks and definitely high enough off the ground to store plenty underneath Easy to assemble and look amazing.
This bed is unsteady, I had to put cardboard under one leg side to help balance it. It appears the supporting beams are higher. I already assembled it, and trying to make it work. But with all the positive reviews, it was very disappointing.
I see this is not the first time this has happened, and I am unable to drill new ones.
Would love assistance. It was going so great until it was clearly uneven Its nice but kind of hard to assemble
It is very to assemble, what surprised me most is the quality. Very good value for money. My husband was pleasantly surprised by how well made this one was. Smooth surfaces throughout. Most important is its 100% kid approved! The product is very comfortable
Adorable bed! Feels a little cheap but for less than $400, its a steal. Cant wait to get the fairy lights installed to jazz up the roof a bit. My daughter picked this bed out herself and she loves it. Nice accent piece for room
Reviews
Came Defective, Resolved Appropriately
Update: 4/24/2020. The seller refunded the product in full and allowed us to keep it instead of shipping it back. We were able to resolve the defective piece and construct the frame. Several days into its use, it is working properly. Increased the rating to 3 stars due to resolution of the issue, though it was not an easy DIY solution. Initial review: bought this because of the positive reviews referencing the quality of the product. In fact, one of the support beams had holes drilled 1/4 inch off, which means nothing could be assembled properly. The slats are also cheap plywood. They could have at least made them simple pine for sturdiness. When trying to contact the seller they offered to send a new support beam in 30 days or give us a few dollars refund to drill our own holes. If we had wanted a DIY project we could have made one ourselves without bothering to buy a bed frame first. When trying to return the item, the seller expects you to pay for postage. This is ridiculous since the item being defective is their fault, not ours. Cute design, but issues in execution. Not cat-friendly.
Exceptional quality!
I was very impressed with the quality of this item. I always worry about buying something large without seeing it in person first. This bed frame is very sturdy, easy to assemble and is very stylish. I am considering replacing the old metal frames we have in other bedrooms.
Very sturdy
I am very pleased with my purchase. The bed was easy to assemble, all the parts were there plus they gave a couple extra screws and its beautiful when assembled. Get it dont think about it
Looks expensive without the high price!!
Awesome beds. I bought three! Very easy to assemble, and super nice quality! suit for my apartment!
Great!
Easiest piece of furniture I have ever built! Very straightforward and only took 30 min max. Love the way it looks and definitely high enough off the ground to store plenty underneath Easy to assemble and look amazing.
Nice Product
Arrived early, super easy to put together, sturdy and looks great.
Disapointed, came uneven
This bed is unsteady, I had to put cardboard under one leg side to help balance it. It appears the supporting beams are higher. I already assembled it, and trying to make it work. But with all the positive reviews, it was very disappointing. I see this is not the first time this has happened, and I am unable to drill new ones. Would love assistance. It was going so great until it was clearly uneven Its nice but kind of hard to assemble
There are a ton of parts. Some missing specialty screws but my husband had them.
It is very to assemble, what surprised me most is the quality. Very good value for money. My husband was pleasantly surprised by how well made this one was. Smooth surfaces throughout. Most important is its 100% kid approved! The product is very comfortable
Dont buy
Was missing parts and horrible to put together
Adorable
Adorable bed! Feels a little cheap but for less than $400, its a steal. Cant wait to get the fairy lights installed to jazz up the roof a bit. My daughter picked this bed out herself and she loves it. Nice accent piece for room
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