Based on 401 Reviews

Average

4.7

(401 Reviews)
5 Star
309
4 Star
69
3 Star
20
2 Star
2
1 Star
1

Reviews

  • user2

    Great for adding mood , as well as, heat to any room.

    This fireplace might be smaller than others, but it puts out enough heat to warm the average room. It has several settings, allowing flame alone or with heat. Remote controlled for easy operation. Just adding a faux fireplace makes ones mood more relaxed.

  • user2

    Arrived damaged, but repairable.

    Fireplace arrived damaged, but repairable. Fake fireplace/heater simply poorly packed. Half the top of the shipping box says in large caps to save all packing material in case of breakage. Hmmm how often does breakage occur to necessitate such a large, prominent, very visible warning? Apparently fairly often/often enough. Well, yes, there was some breakage. Luckily it wasnt nearly as bad as it could have been. The plate glass on the very front of the fireplace had come out of its restraints and slipped down within the front door – quite fortunately, it hadnt shattered! (It was chipped in various places around the edges [which left potentially dangerous little slivers of glass all over the place, but thats another story]). There are four plastic mounts, one for each restraining clamp. An upper mount had broken, in turn allowing the front plate glass to slip down. There must have been a fair amount of torsion for that plastic mount to snap off. Fortunately, the plastic mount could be super-glued back in place (mostly). Attaching the clamp then provided just enough ginger support to help hold the front plate glass in place. On the other hand, the plate glass on the right side of the fireplace is somehow way out of alignment – it leaves about a half inch air gap at the bottom. The left side is fine. The right side didnt look like an easy fix to get the glass into its proper position, so Ive just left it. Fix looks like it would require too much disassembly of the entire unit. Also, only later did I notice some flaws on the screen where the flames dance. (It appears as if the screen has been scraped or scratched – scraps/scratches are in line with each other and separated from each other by more than a few inches [mostly not noticeable]). There was an additional errant screw and a few pieces of plastic – seemingly from somewhere within the inner workings of this fireplace. The heater box appears to work fine. Timer works fine. Flames adjust nicely. The remote works sort of/mostly right now, but I dont have much faith in it. Most functions work readily, others not at all. (Can turn on and adjust heater box flame, timer adjustment works sometimes, sometimes not). Buttons too often require multiple or very hard pressing to get them to work - thats why I dont have much faith in this remote lasting very long. Ah yes, note the legs are packaged two together at a time. This means one can easily scratch the other (I put one such scratched leg on the back with the scratch facing away). Note: the entire unit is extremely easily scratched. Would I buy this again? I dont know. I really like the dancing flames. I didnt need another heater. It does look nice. But how long will it last?? – who knows (maybe forever, maybe not even a year). Id certainly purchase it again at half the price, say $75. I was lucky. With a little superglue, a bit of masking tape and a screwdriver, I was able to get this damaged, semi-faulty product working satisfactorily enough. But if that front plate of glass had been shattered instead of just chipped, I suspect it could have turned out to be an overall rather disappointing story, possibly horrendous.

  • user2

    Great purchase!

    This little guy is terrific!! There is plenty of heat output for our basement family room to keep everyone warm watching TV!! I love the remote that easily controls the temp, ambiance, and timer, too!!

  • user2

    pretty good

    overall, very nice flames affect and looks high quality. it was a little banged up when it arrived, with a few scratches on the glass on the side, and a plastic piece that holds the glass in was broken off (luckily it has three more little tabs to hold it in. other than that a few scuffs on the plastic, as if someone may have returned it before I got it. But i really like it still, and is a great price for the money.

  • user2

    Looks good easy to set up and use

    Bought this for my 88yr old Father and he loves it! The remote is easy for him to operate and the timer function is very helpful.

  • user2

    we love it, and certainly meets the needs we have after getting rid of propane

    additional heat in family room

  • user2

    Great Heater

    Just what I needed to create a cozy atmosphere in the living room. Much easier than a real fireplace. (I plan to add a brick facade hearth to the faux mantel eventually.) This heater works great--both in putting out heat and with the ambience it creates in the room. Very responsive seller! A+++++

  • user2

    Great little stove

    I got rid of my wood stove due to allergies, but I missed the ambience of having a fire. This is the perfect substitute - I can enjoy the flickering fire (I added a white noise machine with crackling fire noises) and can turn on the heat function to make my room a bit cozier if needed. It doesnt look exactly like a real fire, but who stares at their fire anyway? In the background, out of the corner of your eye, etc. its good enough to fool your mind.

  • user2

    Good service by

    Remote did not work when delivered but was quick to take care of it. Sent new heater 2 days later and had original heater picked up day after. Happy with service. Just received yesterday. To early to give feed back on heater.

  • user2

    Warm and Cozy

    We love it. Just as advertised. Im buying one for my dad.

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