Based on 260 Reviews

Average

4.4

(260 Reviews)
5 Star
146
4 Star
86
3 Star
20
2 Star
7
1 Star
1

Reviews

  • user2

    Shipping Fiasco But Pretty

    This bed is beautiful, but it was a process to get it delivered. Initial delivery only sent one box out of 2. Talked to an rep and she told me to give it a few days and that the second box should be delivered. One week later I talked to again and they were finally able to understand the situation and send a whole new bed. But now I have half a bed I dont know what to do with, what a waste. customer service was great handling it, I guess blame would be on the manufacturer or the original shipping company. In total it took about 25 days to get the bed. As for the bed itself, the directions werent super clear but my husband and I got it put together in about an hour. Its definitely a cheap bed as far as material and quality go. A lot of the buttons that connect the slats to the frame came broken or popped off by a single touch which was annoying. Screws were easily stripped and a few are now stuck from poorly drilled holes. Im already dreading when we have to move in 7 months and Ill end up breaking several pieces to take it apart and will have to wing it putting it back together at the new house.

  • user2

    Beautiful Sofa.

    I have to admit, I hired someone to put it together so I cant comment on that, but I can say that its beautiful and soft. I use this as my bed. I bought grey (shaggy and velour) and dark blue velvet decorative pillows for it. It goes well against my dark blue accent wall. I didnt give it 5 stars only because Im scared as sin that it will get dirty quickly. Once it was assembled, I drowned it in fabric protector two times. Fingers crossed. Must buy.

  • user2

    Pretty but not sturdy

    Very pretty but dont feel sturdy Decent buy for me.

  • user2

    Beautiful color

    I love it! The color is very pretty and it was very easy to put together. The only problem I had was that there were a few bolts missing. Functional.

  • user2

    Nice product

    Box was damaged when arrived and hardware was missing. Company sent the hardware and all was good. Not as easy as people say.

  • user2

    Pretty but painful to assemble

    It looks nice when fully assembled. I question the strength and longevity? I weigh about 150 lbs and did sleep on it next to my grandson who slept in the trundle. It felt sturdy and was comfortable and I didnt fall through . The support slats for the mattress are stapled only and the support webbing only wraps around at ends instead they should have wrapped around all slats with a longer strap and then stapled. Assembly instructions stink!!! You absolutely need 2 people. Dont put the front horizontal piece on so you can maneuver the sides to get the horizontal back pieces all in their holes. Do not put the 2 verticals part P10 on the back support pieces until after you have all held in place by 2 sets of hands 3 people would be better. The holes did not line up at all for the P10s and the coresponding holes on the horizontals so I drilled new holes so it would be lunged up and secured properly. I am very handy and build lots of things so I just used logic and predrilled new holes in back supports of day bed. It took 20 minutes for me and hubby to put trundle together and was easy The daybed was a pain as it could not be completed as instructed. Their were a couple scratches because the hardware was loose in the box because the screws ripped through the thin plastic bag that contained the hardware. I just had to overlook as I needed the bed for guests that were coming the next day. I contacted the company via email and asked them to replace the 2 P10s because they looked ugly after I had to redrill and obviously not going to try to stain and clear coat a brand new piece of furniture. I got replacements about a week later. They did not respond to my email but they did send the requested replacements. I do like how it looks in my guest room. If they corrected their instructions and have all holes drilled at proper spacing I would have given a 5. Does its job!.

  • user2

    Not as robust as it seems

    Its broken and Ive had it for less than a year.

  • user2

    I hate the color

    Looked at this bed on two different screens and on both Barbados looked much darker and not nearly as yellow/orange of an undertone. Im pretty mad that this color was inaccurate in my case since it doesnt match anything I own. Its a pain to return, so what now? Stain it? Idk. You are taking a risk not seeing in person, I suppose. It also has a small crack in one leg so hopefully that wont be an issue long term. Overall its fine for the money, pretty easy to put together, but I am far from happy with this one. UPDATE: After my kiddo laid on it, it became painfully obvious that is squeaks and wont last. Found another crack while taking apart for a return. what I needed.

  • user2

    Well Made! Dont hesitate to buy this.

    We got the stained brown wood one at a fraction of the cost of the grey or the white. This bed for the price is incredible. We purchased the grey (really greige/ greyish beige) mattresses to match. It took my husband about two hours to assemble the entire thing. No problems at all. Everything aligned properly. He used the tools provided. We placed it in our basement family room as extra seating and for guests to sleep: teens and younger because it is a twin size. It is alright.

  • user2

    Exceeded expectations

    We ordered this for our youngest. Package came quick and on time (actually I think it was a day early) The assembly was very easy, and the quality is great. Easy and strong.

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