Im a West Elm, Crate and Barrel, Room and Board, Restoration Hardware kind of furniture shopper. but I needed something nice and fast to arrive for my guest bedroom. So I ordered this bed because it complimented my existing midcentury aesthetic. I have to say that it arrived not only a day early, but it was sooo easy to assemble (easier than Ikea), and it is super nice! The quality and construction is aming! Just wow!
I assembled the bed myself easily (I am 50 yo small woman), though the instruction is a bit confusing with the numbers and letters on it. The parts have the numbers but no letters, so I dont know why they put letters on the instruction.
I found one of the slats is shorter than the other by 1 so it will fall if I put in on the bed frame. I contacted the customer support, spoke to them providing all the information about my order and they requested me to provide them via email with the invoice from and pictures of the defected slat. I did send them on March 17, then they asked me again on March 19 and I sent the document again. On March 23, they sent me another email as the same information. I replied that I have sent it. Today, they sent me another email still requesting the same. Unbelievable!! they obviously do not communicate to each other in their customer support system. So just be ready to deal with them when you get a defected item. I will update my review once I get the replacement of the slat.
I am writing an update of the purchase, today April 2.
After I told them that I will give an honest feedback on about their service, on the next day, they sent me email confirming that they would send me the slat replacement. I received the replacement of full set of slats yesterday. I would have given 4 stars for the great product and great price minus confusing instruction. But the experience with their customer service took away another star.
I love this bed frame. It was packaged well, easy to assemble, is sturdy and stylish, and is beautiful in our guest room. A regular twin mattress fits well and is comfortable on the frame.
I would have given this a five star rating, but the headboards do not come up high enough once the mattress is in place. I would buy again as it is a very sturdy unit and parts are very well marked for assembly.
When I was considering buying this bed for a guest room, I spent a LOT of time on finding a thick enough mattress to put on the trundle so an adult would be comfortable. Theres about 8 inches of clearance between the trundle and bed, limiting your options to mattresses that are about 7 inches thick and usually made for kids (who are lightweight!).
I wanted to be able to sleep an adult guest on the trundle. However, reviews for 7/inch mattresses on indicate that adults arent comfortable sleeping on them. So I needed to lift the bed up a bit to create space. (Also note you shouldnt stuff a mattress in underneath because you need a bit of space for airflow between the two mattresses; otherwise you risk growing mold.)
Also good to know: the bed doesnt have feet that make it easy to lift with any kind of riser. And if you want to add more support for the mattress (because the slats are spaced widely more than 3 inches apart), you will need to factor that in. I did not add support for my mattresses.
Heres what I did:
1. Purchased an 8/inch mattress (Nod by Tuft Needle, 8/inch Twin, ) for the trundle. Without lifting the bed, the mattress was stuffed tightly underneath.
2. Placed multiple rubber furniture risers under the four corners of the bed to lift it 1/2 inches (2 half/inch thick brown ones, plus 1 hard slider). See photos of the risers and the clearance it gives the mattress (note no sheet on the mattress in the clearance photo ?the gray cover comes with the Nod). Carpet makes it harder for the risers to work.
The rest of the items I bought are:
?Casper 12/inch Twin mattress (The Casper Mattress) for the upper mattress
?ole Flannel Fleece Luxury Throw Blanket
?INGALIK Premium Bed Sheet Set 3 Piece 120 GSM Brushed Microfiber, 1800 Series Hotel Luxury Bedding Sheets
?Multiple kinds of pillows to give my guests options for firmness
Theres another review with photos where someone added metal supports to lift the bed 4/6 inches so they could fit some thick mattresses they already have. I think this is a great idea! However, I didnt have the tools or energy to do this.
Overall I think this bed is fine and both mattresses feel pretty good. I wouldnt have a heavy person sleep on the trundle. If I were doing it over again, I might spend more time loo for a daybed with more height, but I ran out of time.
Reviews
Surprisingly Sturdy and Stylish
Im a West Elm, Crate and Barrel, Room and Board, Restoration Hardware kind of furniture shopper. but I needed something nice and fast to arrive for my guest bedroom. So I ordered this bed because it complimented my existing midcentury aesthetic. I have to say that it arrived not only a day early, but it was sooo easy to assemble (easier than Ikea), and it is super nice! The quality and construction is aming! Just wow!
I have a bed
Love how easy it was to setup!
Great product poor customer service
I assembled the bed myself easily (I am 50 yo small woman), though the instruction is a bit confusing with the numbers and letters on it. The parts have the numbers but no letters, so I dont know why they put letters on the instruction. I found one of the slats is shorter than the other by 1 so it will fall if I put in on the bed frame. I contacted the customer support, spoke to them providing all the information about my order and they requested me to provide them via email with the invoice from and pictures of the defected slat. I did send them on March 17, then they asked me again on March 19 and I sent the document again. On March 23, they sent me another email as the same information. I replied that I have sent it. Today, they sent me another email still requesting the same. Unbelievable!! they obviously do not communicate to each other in their customer support system. So just be ready to deal with them when you get a defected item. I will update my review once I get the replacement of the slat. I am writing an update of the purchase, today April 2. After I told them that I will give an honest feedback on about their service, on the next day, they sent me email confirming that they would send me the slat replacement. I received the replacement of full set of slats yesterday. I would have given 4 stars for the great product and great price minus confusing instruction. But the experience with their customer service took away another star.
Stylish and sturdy
I love this bed frame. It was packaged well, easy to assemble, is sturdy and stylish, and is beautiful in our guest room. A regular twin mattress fits well and is comfortable on the frame.
Modern bed
Looks great! Sturdy and quality
cant be beat
You cant go wrong. Inexpensive and solid.
This is a very sturdy unit.
I would have given this a five star rating, but the headboards do not come up high enough once the mattress is in place. I would buy again as it is a very sturdy unit and parts are very well marked for assembly.
only Thin mattress only will fit
I already had two mattress, we had to add two by fours underneath so the mattress would fit.
Add height if you want the trundle to have a mattress 8 inches or thicker
When I was considering buying this bed for a guest room, I spent a LOT of time on finding a thick enough mattress to put on the trundle so an adult would be comfortable. Theres about 8 inches of clearance between the trundle and bed, limiting your options to mattresses that are about 7 inches thick and usually made for kids (who are lightweight!). I wanted to be able to sleep an adult guest on the trundle. However, reviews for 7/inch mattresses on indicate that adults arent comfortable sleeping on them. So I needed to lift the bed up a bit to create space. (Also note you shouldnt stuff a mattress in underneath because you need a bit of space for airflow between the two mattresses; otherwise you risk growing mold.) Also good to know: the bed doesnt have feet that make it easy to lift with any kind of riser. And if you want to add more support for the mattress (because the slats are spaced widely more than 3 inches apart), you will need to factor that in. I did not add support for my mattresses. Heres what I did: 1. Purchased an 8/inch mattress (Nod by Tuft Needle, 8/inch Twin, ) for the trundle. Without lifting the bed, the mattress was stuffed tightly underneath. 2. Placed multiple rubber furniture risers under the four corners of the bed to lift it 1/2 inches (2 half/inch thick brown ones, plus 1 hard slider). See photos of the risers and the clearance it gives the mattress (note no sheet on the mattress in the clearance photo ?the gray cover comes with the Nod). Carpet makes it harder for the risers to work. The rest of the items I bought are: ?Casper 12/inch Twin mattress (The Casper Mattress) for the upper mattress ?ole Flannel Fleece Luxury Throw Blanket ?INGALIK Premium Bed Sheet Set 3 Piece 120 GSM Brushed Microfiber, 1800 Series Hotel Luxury Bedding Sheets ?Multiple kinds of pillows to give my guests options for firmness Theres another review with photos where someone added metal supports to lift the bed 4/6 inches so they could fit some thick mattresses they already have. I think this is a great idea! However, I didnt have the tools or energy to do this. Overall I think this bed is fine and both mattresses feel pretty good. I wouldnt have a heavy person sleep on the trundle. If I were doing it over again, I might spend more time loo for a daybed with more height, but I ran out of time.
Excellent value for the money
It was easy to assemble, its easily into any room and is very comfortable.
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