After reading the reviews I was a little hesitant to buy this bunk bed. Turned out beautiful and very practical. Im very happy! Its very sturdy and just what I was looking for. My boys love it, bedtime makes them excited now.
I was skeptical on how it was going to be from the reviews, but took a chance and everything showed up great. The assembly was done with both my husband and I since our two boys 5 and 3 1/2 try but reverse help. It did not take long at all to assemble. My 3 1/2 year old loves it. It is tall enough to have a fort underneath and short enough that I'm not too worried about the height. It is very sturdy for them! I would not suggest an adult climbing in the bed. So we bought another one for our 5 year old, since the 3 1/2 year old needed out of the convertible crib immediately. The second bed came with a defect on one of the posts. I was worried contacting stores 123
because they may be out for the holidays. They responded that day Christmas eve and even on New years eve. They kept me informed all the way through (till delivery of the new bed) and even gave me options right away. The new bed once they contacted the manufacturer was sent out right away and delivered within a week. Stores 123 exceeded my expectations for what a company would go through to replace a defective product: They responded within 24hrs, went out of their way to keep me informed even during the holiday season, and made sure I was happy with the delivery of the replacement product. The boys are so very happy with their beds. Thank you so very much Stores 123 (especially Amari). Highly recommend this bed as well as the company for its outstanding customer service.
My sons room has low ceilings so this was the perfect bed for him. After reading reviews I was worried about broken pieces but all were included and fine. Husband assembled in a few hours. We did add a piece of plywood under top bunk just for added support and because I did not like seeing sheet hang thru slats when tucked in.
I cannot speak to quality of the product, as I did not assemble it. The box was delivered to my home open. No way I was going to bother unpacking it, if there were any missing pieces, I would have veen stuck having to request them from the manufacturer. No thanks. I sealed the box, using more tape than the manufacturer could be bothered to use, and returned it via UPS store the next morning. Shipper should package better, I would have kept it if it wasn't open when delivered.
The bed is beautiful. The height is perfect for my little ones.
BUT… the hardware is soft, thin metal. Stripped out bolts just using the hand tool provided. Just be careful when assembling. There is no extra hardware incase something goes wrong.
The hardware tries to screw threw the side of the wood. The wood is good quality and came with no scratches but who wants holes in the side of their bunk bed?
We knew we weren't buying top of the line, but our kids love the bed anyway. The sturdiness of the slats is an issue though. Kids want to jump on beds, plain and simple. You tell them no, but they do it anyway. Literally, one good bounce within a minute of the bed being set up and we ended up with a broken slat on the top bunk.
The crazy thing was that I contacted to see if they'd replace the broken slat, and they replaced the ENTIRE bed for us. I was shocked. My advice though is to add some sturdy boards in between the slats, regardless of WH's great customer service. It's just better not to have to deal with it.
The assembly was the typical follow instructions and you'll have a finished product. This bed is EVERYTHING! The underbed storage is perfect. Plus it's the perfect size for 3 year old.
Reviews
Beautiful Bunk Bed
After reading the reviews I was a little hesitant to buy this bunk bed. Turned out beautiful and very practical. Im very happy! Its very sturdy and just what I was looking for. My boys love it, bedtime makes them excited now.
Awesome bed and awesome customer service!
I was skeptical on how it was going to be from the reviews, but took a chance and everything showed up great. The assembly was done with both my husband and I since our two boys 5 and 3 1/2 try but reverse help. It did not take long at all to assemble. My 3 1/2 year old loves it. It is tall enough to have a fort underneath and short enough that I'm not too worried about the height. It is very sturdy for them! I would not suggest an adult climbing in the bed. So we bought another one for our 5 year old, since the 3 1/2 year old needed out of the convertible crib immediately. The second bed came with a defect on one of the posts. I was worried contacting stores 123 because they may be out for the holidays. They responded that day Christmas eve and even on New years eve. They kept me informed all the way through (till delivery of the new bed) and even gave me options right away. The new bed once they contacted the manufacturer was sent out right away and delivered within a week. Stores 123 exceeded my expectations for what a company would go through to replace a defective product: They responded within 24hrs, went out of their way to keep me informed even during the holiday season, and made sure I was happy with the delivery of the replacement product. The boys are so very happy with their beds. Thank you so very much Stores 123 (especially Amari). Highly recommend this bed as well as the company for its outstanding customer service.
Worth it..
Got this for my 2 year old and absolutely love it.
Exactly what we needed
My sons room has low ceilings so this was the perfect bed for him. After reading reviews I was worried about broken pieces but all were included and fine. Husband assembled in a few hours. We did add a piece of plywood under top bunk just for added support and because I did not like seeing sheet hang thru slats when tucked in.
Box delivered opened
I cannot speak to quality of the product, as I did not assemble it. The box was delivered to my home open. No way I was going to bother unpacking it, if there were any missing pieces, I would have veen stuck having to request them from the manufacturer. No thanks. I sealed the box, using more tape than the manufacturer could be bothered to use, and returned it via UPS store the next morning. Shipper should package better, I would have kept it if it wasn't open when delivered.
Not sturdy AT ALL
Beware of this buy as it is NOT sturdy at all! We had it professionally assembled and it shakes when our 6 year old gets into bed.
Pretty BUT a PAIN
The bed is beautiful. The height is perfect for my little ones. BUT… the hardware is soft, thin metal. Stripped out bolts just using the hand tool provided. Just be careful when assembling. There is no extra hardware incase something goes wrong.
Hardware is junk.
The hardware tries to screw threw the side of the wood. The wood is good quality and came with no scratches but who wants holes in the side of their bunk bed?
Great customer service
We knew we weren't buying top of the line, but our kids love the bed anyway. The sturdiness of the slats is an issue though. Kids want to jump on beds, plain and simple. You tell them no, but they do it anyway. Literally, one good bounce within a minute of the bed being set up and we ended up with a broken slat on the top bunk. The crazy thing was that I contacted to see if they'd replace the broken slat, and they replaced the ENTIRE bed for us. I was shocked. My advice though is to add some sturdy boards in between the slats, regardless of WH's great customer service. It's just better not to have to deal with it.
I am in love!
The assembly was the typical follow instructions and you'll have a finished product. This bed is EVERYTHING! The underbed storage is perfect. Plus it's the perfect size for 3 year old.
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