After receiving the 2 packages. It was fairly easy to assemble with 2 others and myself. I suggest having 3 people assemble it to be done quicker. It is very sturdy and durable and in my opinion worth purchasing. We did have 1 piece that was busted and I sent a message about it and got a response within a day or 2. This was great customer service as I have had multiple conversations with Martha. I told her my issue and was sent a replacement piece with no questions asked. It did take a little long for it to come but that is because of the time we live in today so it wasnt their fault with the delay. I would suggest purchasing this product.
The product came in two boxes. Unfortunately the second box came the second day. However the trampoline went together easily with two people and I must admit that the item is quite durable and well designed as well as well made.
This is a great trampoline and my daughter is loving it! I highly encourage watching the how to video link they provide and follow the steps, even if they seem unnecessary. It will make installation SO MUCH EASIER! Definitely recommend two people for installation especially for the jumping pad and safety net. Overall, great trampoline, very good quality materials. I did buy separate anchors to hold the tramp in place.
This product had the worst assembly instructions and poorly drilled or holes in wrong positions. I spent over 14hours to fix this poor design. I usually do not write reviews but this was a disastrous buy.
Trampoline was delivered in two boxes. Very well packaged, no complaints.
Instructions were sub-par on many areas. The YOUTUBE video I found on installation did no help a lot of questions and issues.
-support/braces are not manufactured correctly. Not only do the support bars not hug or conform around the bar they are trying to support, the bars attach by a bolt with a square fitting for the head of the bolt that is supposed to fit into a square notch at the post.. ONLY PROBLEM IS..... The post has an elongated notch, so when you try and tighten the nut on the other side, the head of the bolt just spins instead of tighten. I have no Idea how Im going to tighten these support braces.
-instructions are lacking for the support posts. They are to be installed in a certain way so a hole at the top of the post is on the right side. I didnt figure that out until 3 steps further. Had to take parts off and re-install right way.
-the basketball backboard/net is just poorly made. wont last 2 days with kids. Im going have to fabricate a new one soon. THAT was ridiculous.
-The padding around the edge is lacking in... padding. Also lacks a GOOD method of attaching the padding/protecting in place. it has about 6 clips and requires about 20. whoever thought of that whole idea failed miserably.
-The metal safety bar with fixing nut for the netting is absolutely maddening to put together. opposite threads on each side of the bar, and trying to bend (2) metal bars without cross-threading while tension is fighting you is just not wise. A simple tent-stake style elastic /metal connection would have done nicely.
-This is my first trampoline installation. This makes me want to manufacture trampolines and create instructions that actually make sense.
The good side? The springs and netting are constructed well. Kids love it for now. I may add photos later...
I have put together 2 trampolines in the last month and this one was the most difficult. I also dont like how low it is to the ground. It states on here it can hold up to 700lbs but the tag on trampoline says no more then 300. Id follow the 300lbs. I would not purchase this again. I wanted to return but wasnt worth taking it all apart and shipping back. We will see how long it lasts . Im also comparing this one to the first one I put together at my mothers for my nephews.
The assembly was a little difficult although if you have more than 2 people Id imagine it would be much easier. We noticed after assembly the mat had a small hole in it, and the seller quickly responded sent a new replacement mat which was great.
It does sit a little lower to the ground than we were expecting which is good for smaller kids, but my husband (145lb) almost touches the ground when he jumps.
Over all we have had a good experience and no issues so far!
I am half way thru putting this together looks great so far. Quality is great but wish vendor included parts to secure it down. I will have to order them separately.
Reviews
Customer Service Product
After receiving the 2 packages. It was fairly easy to assemble with 2 others and myself. I suggest having 3 people assemble it to be done quicker. It is very sturdy and durable and in my opinion worth purchasing. We did have 1 piece that was busted and I sent a message about it and got a response within a day or 2. This was great customer service as I have had multiple conversations with Martha. I told her my issue and was sent a replacement piece with no questions asked. It did take a little long for it to come but that is because of the time we live in today so it wasnt their fault with the delay. I would suggest purchasing this product.
Great quality
The product came in two boxes. Unfortunately the second box came the second day. However the trampoline went together easily with two people and I must admit that the item is quite durable and well designed as well as well made.
Great Trampoline
This is a great trampoline and my daughter is loving it! I highly encourage watching the how to video link they provide and follow the steps, even if they seem unnecessary. It will make installation SO MUCH EASIER! Definitely recommend two people for installation especially for the jumping pad and safety net. Overall, great trampoline, very good quality materials. I did buy separate anchors to hold the tramp in place.
Worst assembly instructions and incorrect drilled tubes
This product had the worst assembly instructions and poorly drilled or holes in wrong positions. I spent over 14hours to fix this poor design. I usually do not write reviews but this was a disastrous buy.
Easy to put together, sturdy, excellent customer service!
This trampoline is excellent for the value. Very sturdy and the kids spend countless hours bouncing with their friends. Highly recommend!!
Average Trampoline...
Trampoline was delivered in two boxes. Very well packaged, no complaints. Instructions were sub-par on many areas. The YOUTUBE video I found on installation did no help a lot of questions and issues. -support/braces are not manufactured correctly. Not only do the support bars not hug or conform around the bar they are trying to support, the bars attach by a bolt with a square fitting for the head of the bolt that is supposed to fit into a square notch at the post.. ONLY PROBLEM IS..... The post has an elongated notch, so when you try and tighten the nut on the other side, the head of the bolt just spins instead of tighten. I have no Idea how Im going to tighten these support braces. -instructions are lacking for the support posts. They are to be installed in a certain way so a hole at the top of the post is on the right side. I didnt figure that out until 3 steps further. Had to take parts off and re-install right way. -the basketball backboard/net is just poorly made. wont last 2 days with kids. Im going have to fabricate a new one soon. THAT was ridiculous. -The padding around the edge is lacking in... padding. Also lacks a GOOD method of attaching the padding/protecting in place. it has about 6 clips and requires about 20. whoever thought of that whole idea failed miserably. -The metal safety bar with fixing nut for the netting is absolutely maddening to put together. opposite threads on each side of the bar, and trying to bend (2) metal bars without cross-threading while tension is fighting you is just not wise. A simple tent-stake style elastic /metal connection would have done nicely. -This is my first trampoline installation. This makes me want to manufacture trampolines and create instructions that actually make sense. The good side? The springs and netting are constructed well. Kids love it for now. I may add photos later...
Huge hit!
Easy assembly. Favorite yard toy! Only complaint is that the basketball hoop doesnt stay up.
Pain to put together
I have put together 2 trampolines in the last month and this one was the most difficult. I also dont like how low it is to the ground. It states on here it can hold up to 700lbs but the tag on trampoline says no more then 300. Id follow the 300lbs. I would not purchase this again. I wanted to return but wasnt worth taking it all apart and shipping back. We will see how long it lasts . Im also comparing this one to the first one I put together at my mothers for my nephews.
Great trampoline for small kids
The assembly was a little difficult although if you have more than 2 people Id imagine it would be much easier. We noticed after assembly the mat had a small hole in it, and the seller quickly responded sent a new replacement mat which was great. It does sit a little lower to the ground than we were expecting which is good for smaller kids, but my husband (145lb) almost touches the ground when he jumps. Over all we have had a good experience and no issues so far!
I am half way thru having it put together. Looj
I am half way thru putting this together looks great so far. Quality is great but wish vendor included parts to secure it down. I will have to order them separately.
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