Based on 211 Reviews

Average

4.6

(211 Reviews)
5 Star
157
4 Star
31
3 Star
19
2 Star
2
1 Star
2

Reviews

  • user2

    Does not work but great customer service

    Product did not work properly. It reclines well but will not heat or massage. However the company did try to solve the problem. They tried a few things then offered a full refund. I wouldnt say Dont give the company a try. I honestly think it was just one of those rare moments. They talked to me the whole way directly. Great customer service.

  • user2

    Easy to assemble

    .Love this recliner. It shipped fast and arrived in two boxes. It was very easy to assemble.

  • user2

    Very happy with this chair

    Getting older and harder to get up out of rocker/recliner. both lift and recline work great. I wish the remote had a longer cord. I wish I had a cup holder. But relaxing with recline, foot rest, heat, vibration -- love it

  • user2

    Comfortable in everyway.

    Is so comfortable to sleep in. Just had open heart surgery and is just what I need. Easy to lift me up. So glad I purchased the chair. Easy to assemble and very sturdiness. Comfort

  • user2

    Not perfect, but comfortable enough!

    I have had my chairs for a week now. I ordered two of them to replace a couch that had become physically painful to sit in, as I have a bad back and there was zero support to the couch anymore. It was delivered via FedEx and did arrive in 2 boxes. Was not missing any of the pieces nor was there any defects to my chairs. It was firm on arrival, but broke in after a day. It probably helps Im quite heavy. I wish it would have remained firm, as I now sink in a little and can feel the dreaded recliner gap between the bottom and top piece. It isnt huge, but it is noticeable to me. The material is VERY soft! And the best part! Feels a bit like velvet. It is NOT a full size recliner either. I am 55 and my feet hang over at the ankles and my neck reaches the back of the chair. So it isnt bad for me. My fiance, however, is around 510 and his shoulders reach the top while his legs hang over quite a bit. He doesnt mind much though, just wishes the back was higher. I do not have any issues with the massage or heating function. Its mostly just vibration, but it feels nice, and the heat works well in both chairs. My fiance and I are both quite large people and fit just fine in width as well, which was important. We picked these chairs due to the 24 seat width most smaller recliners dont offer. Overall, its not the best chair in the world, but it really beats that couch we had. We spent over $1k on these chairs together, which is steep, but comfortable enough to not care if they dont last much longer than a year. I dont see them lasting for years to come, but my couch did only give us 3-4 years before it kicked the bucket.

  • user2

    Quality and style.

    I love the fabric and especially the sturdiness.

  • user2

    Chair is awesome. Company customer service is questionable

    The chair itself is awesome. After a week I had an issue and customer service is addressing it. Delivery was very fast. Assembly extremely easy. I am waiting for the company itself to address the issue of failure to operate 1 massage point that makes a queer noise when in use. I am not satisfied with there assistance at this point

  • user2

    Grandmas been asleep in her chair for hours!

    We purchased this for my grandmother, as her old chair was wearing out. Very easy to assemble and super comfortable. She loves the massage and heat. It is a tad big for her (shes 49 and 75lbs so shes very tiny) but we expected that. Very happy with our purchase!

  • user2

    Womans recliner

    I am a 54 67 year old lady and I put the chair together by myself. It would have been easier with help. Its comfortable and everything works well. The recliner is definitely a womans chair...it runs small and not bulky.

  • user2

    Comfort, comfort, comfort

    Very easy to assemble. I am in my 80s so have alot of bone issues and have trouble sleeping in my expensive bed.I sleep in this chair and have no issues. Thank you so much for all the comfort and great features of this chair.

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