we have a brand base and I just want to say that I find it really funny that customer service doesnt know that there is a way to manually reset the bedto a flat position if the remote is lost. I also think its quite ridiculous that the only way to get a remote is if you have the piece of paper that stapled to the bottom of the base. Unfortunately for some of us we do have children and paper it gets ripped off things sometimes. There really should be a serial number that you can access that is permanent on the base. I got off the phone with customer service feeling like I was going to have to sleep in this weird position for the rest of my life until I could afford to get a new base. I am stubborn though and I decided that I was going to fix this even if it meant taking the entire thing apart. So I flipped a king size mattress and the base up which was very hard for me alone (im 52 and 120 lbs) and found out that there is a button on the motor and all you have to do is press it and the base goes back to flat. Unfortunately customer service told me that this was not a thing and that there was no way I was going to be able to get the bed back to flat without A remote. The same remote that they said that they could not order for me because I didnt have the number on the piece of paper they stapled to the bottom of the base. So future reference if youre going to need a replacement remote do you not lose that paper. Also there is a very easy way to set the bed back to flat if you have this issue its a tiny button on the side of the motor all you have to do is press it and it will reset. Im not sure if others have had the same issue but I wanted to make sure that nobody else felt like they had to sleep in some funky positionBecause customer service doesnt know how the product works.
This is the second Brand adjustable bed frame we have purchased. They are easy to set up, operate quietly (unlike more expensive ones) and our guests love the remote and the comfort. Highly recommend! Only disappointment with the second frame was that it did not include the hardware to connect it to our backboard.
This was completely assembled we only had to screw in the legs and plug in the cord and sync the remote. Veery heavy but 2 70 year olds with bad backs got her done. I tried to cancel the order I was so concerned we would not be able to assemble but no problem and we are mechanically challenged love it. It is quiet I do not understand the negative reviews
This adjustable bed was easy to assemble and easy to use. If weve had any questions (programming the remote etc) weve just looked at the reviews and the QAs. We bought it in 2020 and 2yrs later its still working great! It was 1/2 the price of the cheapest one I found in a mattress store, I highly recommend it.
LOVE this. It was much cheaper than local options.
My mother and I (both of us are small framed and in average shape) put this together in about an hour. Its about #200, and the hardest part was dragging it into the bedroom and flipping it right/side up. The instructions to put together are about useless, but its easy enough to figure out on your own.
Reviews
Lost your remote? Easy fix if your bed is stuck in a weird position.
we have a brand base and I just want to say that I find it really funny that customer service doesnt know that there is a way to manually reset the bedto a flat position if the remote is lost. I also think its quite ridiculous that the only way to get a remote is if you have the piece of paper that stapled to the bottom of the base. Unfortunately for some of us we do have children and paper it gets ripped off things sometimes. There really should be a serial number that you can access that is permanent on the base. I got off the phone with customer service feeling like I was going to have to sleep in this weird position for the rest of my life until I could afford to get a new base. I am stubborn though and I decided that I was going to fix this even if it meant taking the entire thing apart. So I flipped a king size mattress and the base up which was very hard for me alone (im 52 and 120 lbs) and found out that there is a button on the motor and all you have to do is press it and the base goes back to flat. Unfortunately customer service told me that this was not a thing and that there was no way I was going to be able to get the bed back to flat without A remote. The same remote that they said that they could not order for me because I didnt have the number on the piece of paper they stapled to the bottom of the base. So future reference if youre going to need a replacement remote do you not lose that paper. Also there is a very easy way to set the bed back to flat if you have this issue its a tiny button on the side of the motor all you have to do is press it and it will reset. Im not sure if others have had the same issue but I wanted to make sure that nobody else felt like they had to sleep in some funky positionBecause customer service doesnt know how the product works.
Great product
This is a great adjustable bed and its silent
Great frame!
This is the second Brand adjustable bed frame we have purchased. They are easy to set up, operate quietly (unlike more expensive ones) and our guests love the remote and the comfort. Highly recommend! Only disappointment with the second frame was that it did not include the hardware to connect it to our backboard.
This adjustable bed is easy to put together an a great buy!!! My mom loves the bed comfortable
That it adjust due to my mom being on oxygen an it does vibrate an very easy assemble
Easy install
This was completely assembled we only had to screw in the legs and plug in the cord and sync the remote. Veery heavy but 2 70 year olds with bad backs got her done. I tried to cancel the order I was so concerned we would not be able to assemble but no problem and we are mechanically challenged love it. It is quiet I do not understand the negative reviews
Buy the complete system; BED, MATTRESS, COVER
Bought this package for my mom who is 90 versus a costly hospital bed. She absolutely loves it. Completely adjustable.
Love this bed
Best bed ever. Very comfortable. Bought additional top. Would never have a flat bed again.
Owned for 2 years now
This adjustable bed was easy to assemble and easy to use. If weve had any questions (programming the remote etc) weve just looked at the reviews and the QAs. We bought it in 2020 and 2yrs later its still working great! It was 1/2 the price of the cheapest one I found in a mattress store, I highly recommend it.
Affordable
EZ to assemble, functions well. Only issue is once the bed is elevated it does sway with movement
Love it! Easy to put together.
LOVE this. It was much cheaper than local options. My mother and I (both of us are small framed and in average shape) put this together in about an hour. Its about #200, and the hardest part was dragging it into the bedroom and flipping it right/side up. The instructions to put together are about useless, but its easy enough to figure out on your own.
Add a review