I ordered this bed frame around the same time I ordered a mattress for it. Itll take a few days, thats fine. On the day that it arrives, the box was all beat up. I drag the box to my room, got ready to assemble. I opened the box and inside look like a sh.t show. Styrofoam was crumbled and came spilling out everywhere. It also clung to the frame pieces, so that was inevitable already. Fine, Ill deal with the mess later. So I pulled out all the edges of the frame and set them on the floor. As Im looking at the paper to make sure all the pieces were accounted for, I noticed Im missing 14 of 20 slats.
Already frustrated, I got up to retrace my steps to see maybe if the slats had slid out the box as I was dragging it into the house. Nope, nothing. Reluctantly, I contacted customer service. She helped me order a replacement. Said that the product would take two days to arrive, which it did not. It took about 10 days to come, in which shipping updates were not even made until the last day. Also, was promised credit to my account which was not received as well.
Overall, the product itself was easy to put together. I did it by myself in about 40 minutes and that was including me lazing around a bit. I like the frame, although the corner can be a little sharp so beware of any children running by. It is pretty sturdy. Would recommend product, just wished experience was better.
Super easy to assemble, doesnt make noise, very sturdy, easily worth the buy. My order was missing one of the little branch rods, part D, so I sent a message to the seller via that I was missing the part, I got an answer that same day and they sent it right away without any questions. Great customer service!.
I send this bed frame to my niece. She loves it. It was easy to assemble. She has more storage space under the bed than she had before. We would recommend this product to anyone looking for a new bed frame.
So far, so good! My roommate had it put together before I even got out of the shower. Its great for my Helix mattress and doesnt squeak. Legs can be a little dangerous - if not for a review on here I probably wouldnt have paid attention and broken my toe already.
After I figured out that the instructions were incorrect for queen size frame, assembly was a breeze. (It showed head and foot in two pieces but for queen they are only one, and it showed way more bolts and nuts than are actually necessary.) The allen wrench they provided worked fine but the other one is a joke; used a decent wrench and tightened everything firmly, Ive had no squeaks. I previously had a regular queen frame on 4-in risers. However, although that gave me great storage room underneath, it was not a good configuration with two granddaughters who like to jump on the bed! I got this frame for safetys sake and because of its height. I still use both the mattress and box spring because a high bed is magical. Very pleased with quality, strength, safety, and function with one exception. The traditional bed frame has the legs several inches in from the end of the bed, assumedly to save your toes. This has the legs at the very ends, plus an extra set at halfway up the sides, so watch out. I wrapped them all in thick black foam pipe insulation so I dont scream bloody murder when I run into them! Otherwise the frame is is strong, safe, and allows for plenty of storage underneath. Very happy with it.
Ordered this to replace the bed my son destroyed. We love it. He says its very comfortable. It is very study as hes been jumping on it (65 lbs 6yo boy)
I put this together by myself and it was super easy, no additional tools needed, couldnt have asked for it to be any easier. Stubbed my toe the minute I put it together so definitely watch out for the legs lol. Either way I love this and its great for the price!
Its my bed for almost one year . I love my bed obviously. I like the space under my bed . Perfect because I have small room so I can put all my stuff there
Reviews
Product good, service bad.
I ordered this bed frame around the same time I ordered a mattress for it. Itll take a few days, thats fine. On the day that it arrives, the box was all beat up. I drag the box to my room, got ready to assemble. I opened the box and inside look like a sh.t show. Styrofoam was crumbled and came spilling out everywhere. It also clung to the frame pieces, so that was inevitable already. Fine, Ill deal with the mess later. So I pulled out all the edges of the frame and set them on the floor. As Im looking at the paper to make sure all the pieces were accounted for, I noticed Im missing 14 of 20 slats. Already frustrated, I got up to retrace my steps to see maybe if the slats had slid out the box as I was dragging it into the house. Nope, nothing. Reluctantly, I contacted customer service. She helped me order a replacement. Said that the product would take two days to arrive, which it did not. It took about 10 days to come, in which shipping updates were not even made until the last day. Also, was promised credit to my account which was not received as well. Overall, the product itself was easy to put together. I did it by myself in about 40 minutes and that was including me lazing around a bit. I like the frame, although the corner can be a little sharp so beware of any children running by. It is pretty sturdy. Would recommend product, just wished experience was better.
Excellent Value
Super easy to assemble, doesnt make noise, very sturdy, easily worth the buy. My order was missing one of the little branch rods, part D, so I sent a message to the seller via that I was missing the part, I got an answer that same day and they sent it right away without any questions. Great customer service!.
Comfortable
It makes the whole bed even
Excellent bed frame
I send this bed frame to my niece. She loves it. It was easy to assemble. She has more storage space under the bed than she had before. We would recommend this product to anyone looking for a new bed frame.
Great quality!
So far, so good! My roommate had it put together before I even got out of the shower. Its great for my Helix mattress and doesnt squeak. Legs can be a little dangerous - if not for a review on here I probably wouldnt have paid attention and broken my toe already.
Good quality, but instructions may not be accurate
After I figured out that the instructions were incorrect for queen size frame, assembly was a breeze. (It showed head and foot in two pieces but for queen they are only one, and it showed way more bolts and nuts than are actually necessary.) The allen wrench they provided worked fine but the other one is a joke; used a decent wrench and tightened everything firmly, Ive had no squeaks. I previously had a regular queen frame on 4-in risers. However, although that gave me great storage room underneath, it was not a good configuration with two granddaughters who like to jump on the bed! I got this frame for safetys sake and because of its height. I still use both the mattress and box spring because a high bed is magical. Very pleased with quality, strength, safety, and function with one exception. The traditional bed frame has the legs several inches in from the end of the bed, assumedly to save your toes. This has the legs at the very ends, plus an extra set at halfway up the sides, so watch out. I wrapped them all in thick black foam pipe insulation so I dont scream bloody murder when I run into them! Otherwise the frame is is strong, safe, and allows for plenty of storage underneath. Very happy with it.
Nice sturdy frame
Ordered this to replace the bed my son destroyed. We love it. He says its very comfortable. It is very study as hes been jumping on it (65 lbs 6yo boy)
Easy to assembly and great storage space!
I put this together by myself and it was super easy, no additional tools needed, couldnt have asked for it to be any easier. Stubbed my toe the minute I put it together so definitely watch out for the legs lol. Either way I love this and its great for the price!
Space
Its my bed for almost one year . I love my bed obviously. I like the space under my bed . Perfect because I have small room so I can put all my stuff there
sturdy product - good proce
I set this up today for my Daughter. Easy install and sturdy.
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