This is an excellent option for an adjustable frame. It is very affordable compared to the alternatives. We have a Sleep Number P5 mattress and it works great. Setup and operation couldnt be simpler.
Works well but massage feature is silly as it just vibrates. Has a charger but dont use it. Not sure that its fully charging my phone at night. Adjustable features work well.
I would rate this five stars, but I am very disappointed with the lack of customer support, so overall, I rated the experience three stars. I called customer support several times to get assistance with the phone app for the adjustable base. On , the company lists an app. I downloaded the app but was unable to pair it with the base. I called customer support, and they emailed me the manual with the instructions to set up the app. I followed the instructions to fidelity but was unable to get it to work. I called customer service again and told them that I followed the instructions but failed to get the app to work. The rep replied saying they dont create the app only the base and that another company created the app. This is unacceptable because if you list the app with your base you should offer full customer support. Part of the reason I bought this particular base is because of the phone app that I could use to control it. Solid base but app support is the worst!
I need customer support. It seems that the remote has been unpaired because there is power to the control box. I cant find a way to get in touch with customer service. I need instructions on how to pair the remote.
Bed went together easy. It is very heavy I moved it myself but really needs two people. Everything works as it should. The message feature is ok but want a necessity.
This king/sized bedframe is AWESOME... If you are considering buying it be forewarned that it is too heavy for one mid fifties male to move around alone. set this purchase up as an inside delivery and I was thankful for that and the help I got moving it into place. Once in the right place I was able to put it together by myself and the only tool I needed was my pocket knife to cut the packing straps. The assembly instructions were few, very easy to understand and easy to follow. I have a 12 inch thick foam mattress on it and most of the time I have it in the anti/snore position which works very well at eliminating my snoring (which sounds like a cross between a very large chainsaw and a poorly tuned Harley Davidson with no exhaust). Other times I sleep with it set in the Zero G position which also reduces my snoring. Something that is very nice if the power goes out the bedframe stays in the position you set it in. The massaging Motors are rather large and look like they will last the life of the frame and they work well with my 12 inch thick foam mattress.
Everything about this bedframe says Quality and it is WELL WORTH THE PRICE I PAID FOR IT and after sleeping on it for over 2 months I can honestly say that there is nothing negative to say about the bedframe or the service, speed of delivery and advertising for it.
We were a little nervous about purchasing without seeing it first hand. We are not disappointed. There were two twin sized purchased and fit well next to one another. We can not b happier with this putchase. in fact two different friends were so impressed they asked for information on how to buy.
Reviews
Awesome bed base!
Super easy to put together and is exactly as described. The preset positions are convenient. I highly recommend this frame.
Great, Affordable Adjustable Bed
This is an excellent option for an adjustable frame. It is very affordable compared to the alternatives. We have a Sleep Number P5 mattress and it works great. Setup and operation couldnt be simpler.
It is adjustable
It is comfortable and the upper head of the bed adjusts fine. The foot seems to have a small amount of adjustment. I honestly think mine is defective.
Nice for foam mattresses
Works well but massage feature is silly as it just vibrates. Has a charger but dont use it. Not sure that its fully charging my phone at night. Adjustable features work well.
Customer Support
I would rate this five stars, but I am very disappointed with the lack of customer support, so overall, I rated the experience three stars. I called customer support several times to get assistance with the phone app for the adjustable base. On , the company lists an app. I downloaded the app but was unable to pair it with the base. I called customer support, and they emailed me the manual with the instructions to set up the app. I followed the instructions to fidelity but was unable to get it to work. I called customer service again and told them that I followed the instructions but failed to get the app to work. The rep replied saying they dont create the app only the base and that another company created the app. This is unacceptable because if you list the app with your base you should offer full customer support. Part of the reason I bought this particular base is because of the phone app that I could use to control it. Solid base but app support is the worst!
Easy set up
It was very easy set up I put it up myself although the instructions said two people
Remote wont work
I need customer support. It seems that the remote has been unpaired because there is power to the control box. I cant find a way to get in touch with customer service. I need instructions on how to pair the remote.
Very nice adjustable bed at a good price
Bed went together easy. It is very heavy I moved it myself but really needs two people. Everything works as it should. The message feature is ok but want a necessity.
YOU WILL GET WHAT YOU PAY FOR
This king/sized bedframe is AWESOME... If you are considering buying it be forewarned that it is too heavy for one mid fifties male to move around alone. set this purchase up as an inside delivery and I was thankful for that and the help I got moving it into place. Once in the right place I was able to put it together by myself and the only tool I needed was my pocket knife to cut the packing straps. The assembly instructions were few, very easy to understand and easy to follow. I have a 12 inch thick foam mattress on it and most of the time I have it in the anti/snore position which works very well at eliminating my snoring (which sounds like a cross between a very large chainsaw and a poorly tuned Harley Davidson with no exhaust). Other times I sleep with it set in the Zero G position which also reduces my snoring. Something that is very nice if the power goes out the bedframe stays in the position you set it in. The massaging Motors are rather large and look like they will last the life of the frame and they work well with my 12 inch thick foam mattress. Everything about this bedframe says Quality and it is WELL WORTH THE PRICE I PAID FOR IT and after sleeping on it for over 2 months I can honestly say that there is nothing negative to say about the bedframe or the service, speed of delivery and advertising for it.
My parents are so happy
We were a little nervous about purchasing without seeing it first hand. We are not disappointed. There were two twin sized purchased and fit well next to one another. We can not b happier with this putchase. in fact two different friends were so impressed they asked for information on how to buy.
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